Privacy Policy

Welcome to Stratagemixoan, your privacy is important to us. This policy explains how we collect, use, and protect your information in compliance with the UK General Data Protection Regulation (GDPR) and other applicable laws.

Information Collection

We collect personal data during your interaction with our website, through processes such as account creation, order processing, and inquiries. This information includes your name, address, contact details, and payment information.

Use of Information

Your information is used to process orders, enhance your shopping experience, and communicate with you regarding your purchases and offers. We ensure that any marketing communications you receive are tailored to your preferences.

Data Security

We use advanced security measures to protect your data from unauthorized access, alteration, or deletion. This includes encryption, firewalls, and secure server environments.

Cookies

Our website uses cookies to enhance user experience and track site usage. You can manage cookie preferences through your browser settings. More information is available in our cookie policy.

Third-Party Sharing

We do not sell or lease your personal information to third parties. However, we may share it with service providers or legal authorities when necessary to fulfill a transaction or comply with legal obligations.

Delivery and Payment Information

Delivery Methods

We offer several delivery options, including standard and expedited shipping. Orders are typically processed within one business day, and delivery times vary by location.

Payment Options

We accept various payment methods, including credit/debit cards and digital wallets. All transactions are processed securely to ensure your payment safety.

Return Policy

Items Eligible for Return

You have the right to return items within 30 days of receipt, provided they are in their original condition. Certain products, like perishables and intimate goods, may not be eligible for return.

Return Process

To initiate a return, please contact our support team with your order details. Returns are processed promptly, and refunds are usually issued to the original payment method within 14 days of receipt of the returned items.

For further questions regarding our privacy practices or policies, please contact us through our support channels. This policy is effective as of 24-12-2024.